1st April 2020

CII supports the FCA stating how managers should identify who is able to work from home
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In response to the Financial Conduct Authority(FCA) stating how managers should identify who is able to work from home Matthew Connell, director of policy and engagement at the Chartered insurance Institute(CII), said “At a time when firms and advisers will be unsure of whether or not they need to be travelling into the office, the FCA’s use of the Senior Managers & Certification Regime to indicate both what senior managers should be doing, but also how best to support their colleagues, is a welcome intervention.”
“Many insurance and personal finance professionals will be carrying out vital work on behalf of their customers, to ensure their queries are answered, that their policies remain intact and that their claims are answered fairly.
Therefore, we think it is only right that despite the important work they are doing, their health and well being is a priority and are glad the regulator is doing all it can to support this.”
“The Chartered Insurance Institute will continue to work with government and the regulator, to ensure the latest guidance is shared with our members and how best they can follow it.”

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